QUALITY ASSURANCE SURVEY

QUALITY ASSURANCE SURVEY

American Assured Security, Inc. will always strive to provide the best service to our clients. We're continuously looking for new techniques to improve our service. We will continuously evaluate our performance using quantifiable data and thorough, objective, multi-sourced data gathering techniques.

Please take a few minutes and fill out the following quality assurance survey. Your feedback will help us improve our service.

 
 
 
 
 

Click one number for each category

Service Category Significantly Exceeds Expectations Exceeds Expectations Meets Expectations Below Expectations Significantly Below Expectations
Officer Appearance
Officer Attitude
Stability of Staff/Turnover
Officer Training
Quality of Reports
Maintenance of Equipments
Supervision
Management Responsiveness
Frequency of Management Visits
Overall Management Quality

Service Category Significantly Exceeds Expectations
Officer Appearance
Officer Attitude
Stability of Staff/Turnover
Officer Training
Quality of Reports
Maintenance of Equipments
Supervision
Management Responsiveness
Frequency of Management Visits
Overall Management Quality
 
Service Category Exceeds Expectations
Officer Appearance
Officer Attitude
Stability of Staff/Turnover
Officer Training
Quality of Reports
Maintenance of Equipments
Supervision
Management Responsiveness
Frequency of Management Visits
Overall Management Quality
Service Category Meets Expectations
Officer Appearance
Officer Attitude
Stability of Staff/Turnover
Officer Training
Quality of Reports
Maintenance of Equipments
Supervision
Management Responsiveness
Frequency of Management Visits
Overall Management Quality
Service Category Below Expectations
Officer Appearance
Officer Attitude
Stability of Staff/Turnover
Officer Training
Quality of Reports
Maintenance of Equipments
Supervision
Management Responsiveness
Frequency of Management Visits
Overall Management Quality
Service Category Significantly Below Expectations
Officer Appearance
Officer Attitude
Stability of Staff/Turnover
Officer Training
Quality of Reports
Maintenance of Equipments
Supervision
Management Responsiveness
Frequency of Management Visits
Overall Management Quality
 
Improved Remained the Same Decreased
Yes No

 
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SCOPE OF WORK

Bay Area Security from American Assured promises to deliver to its client’s security officers that are:

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